Welcome to our Communication Skills video course.
Communication skills are needed to speak appropriately with a wide variety of people whilst maintaining good eye contact, demonstrate a varied vocabulary and tailor your language to your audience, listen effectively, present your ideas appropriately, write clearly and concisely, and work well in a group.
A Communication Skills course includes:
1. The importance of Communication
2. Definition of Communication
3. The Communication Iceberg
4. The Barriers of Communication
5. Types of Communication – Verbal, Non Verbal and Written
6. Communication by Personality Typology